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I purchased a Jordan's brand mattress for my teen and it seemed okay, so I bought one for myself. It is so bad I thought they gave me the wrong one. It's actually lumpy after only a few weeks. I called to exchange it because I'm sure it's defective, and was told that...
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1.8
Product
I liked
  • Interest free financing
I didn't like
  • Products or service
#1112321
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Jordans Furniture - Terrible service
My six month old rocker recliner mechanism broke took two weeks to have somebody come out to tell me it broke they are ordering a part which now won't be in till the middle of October which would be two months so I have a chair in my living room that is seven months...
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3.0
Product
#1102968
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In early July I contacted Customer Service to get a seat cushion cover for an outdoor couch that had been chewed on by so form of rodent. As of September 08th, I do not have a cushion cover nor any idea if/when I will get one. I just got off the phone with the 6th...
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4.3
#1098212
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Jordans Furniture - Wrong mattress delivered

Jordans Furniture
#1132902
Contacted Jordans. No callback from nanager
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Jordans Furniture - Pealing furniture with 3-4yr life span

Jordans Furniture
#1067932
Couch falling apart! Buyer beware. I purchased a couch 3.5 years ago and it's literally disintegrating. I have no children or pets and the couches gets minimal/gentle use. Customer service stated it's "normal wear and tear".
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Mattress Review

Jordans Furniture
#978500
1.8
Details
Spent $5,000.00 on mattress. Wake up w/backache every single day! Too late to exchange had for a year. Its sagging on one side too. Not happy, biggest ripoff in the universe! Had last mattress for 15+ yrs, should've kept it! Was 10 times better & cost $800.! I understand inflation, but for $5,000.00 i am stuck w/crappy bed!
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Advertised vs Delivered
Delivery Service
Exchange, Refund and Cancellation Policy
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Loveseat Review

Jordans Furniture
#942850
1.3
Details
I purchased a leather sofa and loveseat for over two thousand in July 2015 and just noticed thstvthe love seat is worn on one of the cushions had only 15 months call Jordans and was told warrenty is up and must be i didnt condition it 4 times in the last year i think its the quality and they dont stand behind it never shop there again waste of money nit happy at all
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Customer service
Delivery Service
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Exchange, Refund and Cancellation Policy
Price Affordability
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Warranty
Spent $2,000 on a mattress I wake up every single day with the back ache it's the worst mattress I've ever had, didn't occur to me right away that the back aches were from the mattress it was too late to return it but it has a 10 year warranty. They'll give me some...
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Product
#1080809
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My husband and I purchased 6 counter chairs which Jordan's assembled for us. Right away the cushion on one started to sink. A technician came out and said the chair was fine. The frames always seemed loose and needed to be tightened. They all fell apart. I kept calling...
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1.0
Avon, Massachusetts
Product
#1071503
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This sounds like a reoccurring theme . We purchased a $4k leather sectional and within two years it is stained and looks like ***. The warranty company and their customer service both claimed that it is abuse. { no dogs, only 3 people in the house } After several calls...
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Product
#1063373
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Jordan's furniture does not stand by the product they sell. I bought a leather power couch. Less than five years the leather fell apart. The couch had very little usage over that time. Followed all the requirements to maintain the leather. Called Jordan's and they said...
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Product
#1038211
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Jordans Furniture - Ottoman Review
Purchased a "leather ottoman". The simulated leather is checking and peeling. Jordan's service staff states it is 'bicast' leather and we should have read the tag on the product. If we knew this was vinyl/polyurethane we never would purchase so called BICAST LEATHER.
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2.1
Product
#1028373
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Do not buy a mattress at Jordan's Furniture, our mattress is defective. I purchased a mattress at Jordan's less than a year ago. The mattress cost me $2000,00 (two thousand) plus dollars. I noticed that there is an air pocket / lump where I slept the night before. I...
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1.6
Avon, Massachusetts
Product
I didn't like
  • Very bad
#1027183
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Contact Jordans Furniture

Mailing Address:
Jordans Furniture
100 Stockwell Drive Avon,
MA 02322
Phone:
(508) 580-4900
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Jordans Furniture Products and Services

Don't buy mattresses at any Jordans Furniture. Our mattress is defective. It looks like a trapezoid... how does one even begin to sleep on this thing to make it crumble like that? NO NO NO... it's not defective, it's the way you 'took care of it'. STAY AWAY FROM...
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Product
#1008896
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