I have purchased numerous items of furniture for over 20 years . I buy there warranty every time . When my recent leather set (FuturaHogan) wore the color off . They told me it was normal . They said I could hire them to repair it . They gave me the run around from the...Read more
Yes we have contacted customer service several times , only to be told that the smell can’t possibly be the leather. This is an expensive set and has had been here for 6 months now and STILL smells.? Doesn’t smell like real leather. Smells synthetic Is it real leather?...Read more
- Sales staff
I didn't like
I bought one sofa with you guys a few months ago and its structure is deforming already. I thought that was a good sofa, but I unhappy with its condition. Attached pictures. My number order is 06137051230. I'm trying to contact customer support and their email...Read more
store models firmer than ones you buy dream even don't work out waist of money friend did better with extra firm lucid my second one sagging under butt back still killing me.he did it for 800 king to 2000 for mine headaches.should of checked other stores feel like not...Read more
My husband and I were looking for a leather couch. We found a couch on the floor that had fabric on it. It was not too deep (we are not tall) and my feet could touch the floor. The gentleman that helped us told us we could have leather put on it if we liked the style....Read more
Jordans Furniture - Jordan’s Furniture is cheap trash don’t waste your money
Bought a table, a coffee table and end chairs for 1k, first they deliver it to the wrong house then they come back and assemble it sloppy, now the glass on the table slides around . Jordan’s Furniture is trash !!! Will never buy from them again . I will Stick with Raymour and flannigan !
I bought a cocktail table at jordans and the next two days it broke on me and my daughters leg, and i called jordans right at away after me and my daughter ( 1 year old) was feeling little better, they were concerned about coming to pick up the broken table then whats...Read more
Jordans Furniture - Don’t believe the mattress warrantee
Have been trying to get a new mattress because of deep impression areas but they have a woman specifically hired to debunk your warrantee complaints. We spent good Money, pillow top king, but because of Minor sweat discoloration they discounted the warrantee. They have an answer for EVERYTHING and record your Call so don’t buy here.
I purchased a brand new dining room set from Jordan's 6 months ago. The table is full of "water marks" and I have to sit here for 8 hours because they do not offer a "time" until 2 days before. Also, one of the "expensive" chairs is falling apart. I have to pay for...Read more
Purchased a mattress and started having trouble within a month of the purchase. Mattress sinks in the middle and very uncomfortable to the point of making my body ache and numbing. Came back to the store, given multiple things to try i.e. switching the bed around,...Read more
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