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Jordans Furniture - Leather recliner

Bought two chairs with ottomans. One is great other has problems. They came they tweaked said nothing one week later the same. Not very happy chair was 4 months old they should have replaced it. Now i am stuck with it.
2.4
Details
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
#1398299
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Jordans Furniture - Faux leather passed off as real leather
Jordans Furniture - Faux leather passed off as real leather
I purchased a very expensive sectional sofa from Jordan's. I specified i wanted 100% real leather, not bonded or other faux leather. I was assured that the pieces i was ordering were 100% real leather "everywhere you sit" which i was okay with the back or sides being...
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2.1
Product
#1395776
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DO NOT BUY from JORDAN'S, they DO NOT stand behind their products!!!! DO NOT BUY their SUPPLEMENTAL INSURANCE, they give you the run around and don't cover defects!!! My wife and I purchase a substantial leather couch from Jordan's along with the the recommended...
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2.6
#1391377
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Jordans Furniture - Politically offensive

I’ve bought a lot of furniture at Jordan’s but may never return, your new politically charged commercial on tariffs is very offensive to me and I feel a dig to a President that has brought unprecedented prosperity to America and I’m sure Jordan’s furniture, stick to selling furniture and out of politics
#1390958
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I have purchased numerous items of furniture for over 20 years . I buy there warranty every time . When my recent leather set (FuturaHogan) wore the color off . They told me it was normal . They said I could hire them to repair it . They gave me the run around from the...
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HiddenCassowary
HiddenCassowary

Same here. Recently bought expensive leather couch and upholstered chair. Noticed the chair had a defect 10 days after delivery. Jordan's said I had 7 days to report so out of...

Anonymous
Anonymous

Not good people to do business with, they are not on your side, say anything to make a sale.

#1283864
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Yes we have contacted customer service several times , only to be told that the smell can’t possibly be the leather. This is an expensive set and has had been here for 6 months now and STILL smells.? Doesn’t smell like real leather. Smells synthetic Is it real leather?...
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2.4
I liked
  • Sales staff
I didn't like
  • Quality
#1280492
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Jordans Furniture - Sofa is deforming.... bad quality high price
Jordans Furniture - Sofa is deforming.... bad quality high price
Jordans Furniture - Sofa is deforming.... bad quality high price
I bought one sofa with you guys a few months ago and its structure is deforming already. I thought that was a good sofa, but I unhappy with its condition. Attached pictures. My number order is 06137051230. I'm trying to contact customer support and their email...
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1.5
Product
#1252467
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store models firmer than ones you buy dream even don't work out waist of money friend did better with extra firm lucid my second one sagging under butt back still killing me.he did it for 800 king to 2000 for mine headaches.should of checked other stores feel like not...
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Product
#1247422
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My husband and I were looking for a leather couch. We found a couch on the floor that had fabric on it. It was not too deep (we are not tall) and my feet could touch the floor. The gentleman that helped us told us we could have leather put on it if we liked the style....
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Anonymous
Anonymous

Catrina,I have an update for you. After one more call to a supervisor, I finally was able to return the couch. Mind you, not for full price... We lost $2500, basically had to ...

Anonymous
Catrina Hayden

Same thing happened to me at Jordan’s Furniture. My husband and I looked at several stores for weeks and found only 1 couch where my feet touched the floor and my head had sup...

3.7
Product
I liked
  • Interest free financing
I didn't like
  • Products or service
#1246010
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Contact Jordans Furniture

Mailing Address:
Jordans Furniture
100 Stockwell Drive
Avon, Massachusetts 02322
United States
Phone:
(508) 580-4900
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Jordans Furniture Products and Services

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Jordans Furniture - Jordan’s Furniture is cheap trash don’t waste your money

Bought a table, a coffee table and end chairs for 1k, first they deliver it to the wrong house then they come back and assemble it sloppy, now the glass on the table slides around . Jordan’s Furniture is trash !!! Will never buy from them again . I will Stick with Raymour and flannigan !
1.0
Details
Advertised vs Delivered
Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Style and Design
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Website
Product
#1213804
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